Q: I am a new patient coming for my first visit. What will I need to bring?

A: We request that you bring your currently active insurance card and your drivers license or other form of ID if you do not have a license.

Q: If I need to be seen on a day when my doctor is not in the office, can I be seen by one of the other doctors?

A: Yes, since the physicians in this office do not see patients on a full-time basis, they cover each other's patients.

Q: Can I be seen by my physician at his office in Novi if I'm assigned to him in the Family Medicine office in Farmington Hills?

A: Yes, patients are encouraged to be seen at the Providence Athletic Medicine office in Novi for their sports/athletic injuries. Appointments at the Novi office can be made by calling the Farmington Hills office at (248) 865-4030 or by calling Novi directly at (248) 465-4782.

Q: I have a managed care insurance and want to be referred to a specialist. Do I need to be seen by my doctor first?

A: Your doctor will discuss your specific concern at your next visit and determine the necessity for a referral at that time.

Q: What patient population does Athletic Medicine treat?

A: The physicians in our office see patients from birth to geriatrics.

Q: I'm a new patient assigned to one of the physicians in our practice. What can you tell me about the doctor?

A: Information about each physician in our practice can be found on this web site. If you need additional information, please contact the office.

Q: How do I reach my doctor if I'm sick when the office is closed?

A: You can call the office and a recorded message gives you instructions to call our answering service where the on-call physician will return your call.

Q: Can I call the office to get my test results?

A: After receiving and reviewing your results, your physician will call you if there is an abnormal test or mail a test result card/letter for all normal results.

Q: As an established patient in your office, if I'm ill and call during office hours, will I be seen that day?