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Office and Appointment Information

Romeo Family Practice

Washington, MI

For your convenience
We offer x-rays, microscopic exams of specimens, urinalysis, EKG, pulmonary function testing, sugar testing, flexible sigmoidoscopy, and many other tests while you are in our office.

We attempt to identify and begin treatment as soon as possible without waiting.

Appointments
To schedule an appointment, call 586-752-9629. Well appointments (physicals, routine checkups) should be made at least one week in advance to allow us to schedule adequate time for your visit. For illnesses that require a same-day visit, please call first thing in the morning. If you become ill later in the day, please call as soon as you begin to think that an appointment may be needed.

Patient Registration
Patient registration is required for new patients and every two years for established patients. To save time while visiting the doctor’s office, download and complete our forms at home and bring them with you to your appointment.

After Hours and Emergency Care:
Our goal is to see our patients in the office when they are ill, and we work hard to accommodate your needs for sick appointments. Even if the office is closed, please call the office and listen to the recording for our answering service number. When you call the service, you will be asked for your name and contact number, as well as a brief description of the issue. You will then either be referred elsewhere or one of our doctors will return your call. In the event of a true life-threatening emergency, call 911 or use the hospital emergency room closest to your location.

Please remember that insurance rules and coverage varies, and some policies will not pay for visits to an urgent care center unless the problem turns out to be a true medical emergency. Other policies specify what urgent care center you must use. Be sure that you understand your family’s policy.

Billing and Insurance Policy
We participate in many insurance plans for your convenience. Please call us at 586-752-9629 to confirm we participate in your plan.

You are expected to pay any co-pays at the time of your visit. You will also receive monthly statements showing any amount outstanding. If you find yourself in a financial situation that makes it difficult for you to pay your bills on time, please let us know right away; we may be able to help you investigate sources of assistance, and can arrange a timed payment plan to help manage any existing balance.

Insurance coverage and rules vary widely. We will verify that your coverage is active at the time of your visit, but it is your responsibility to understand your policy. This includes what kinds of services are covered, what your co-pays and/or deductibles are, whether you need referrals to see specialists, and whether you are required to use certain facilities, etc.

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